Profitable Conversations

Very little gets done in organisations and teams without a conversation of some kind. We invest considerable time in meetings and other forms of conversations. But how many of these conversations are 'profitable'? How many give us a positive return on investment, that is they move the organisation or team toward its goals and they strengthen relationships?

Because conversations are so ubiquitous we tend to take them for granted. However because they are so important to getting things done it is hard to think of a more important lever in improving organisational and team performance. In this presentation I will explore a simple but effective structure of a profitable conversation from my experience working with a variety of organisations, over many years.